Flight cancellation compensation
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Flight piumini moncler scontatissimi Cancellation and Long Delays: Notification of Rights under EC Regulation piumini moncler outlet No moncler saldi uomo 261/2004 (as required by Article 14.2)British its subsidiaries and franchisees make every effort to operate to their published schedules. There are occasions however, where it is not possible to do so and a flight may be delayed or cancelled. This notification informs you of your rights under EC Regulation No 261/2004 should this happen; it does moncler bambino outlet not give you any additional contractual rights. This law is applicable to all passengers departing from an airport within the EU and to all passengers travelling into an EU Member State on an EU carrier unless they have received assistance in the country of departure. It is the operating carrier’s responsibility to meet these requirements. This notification also explains how to claim compensation or a refund or reimbursement under this law in respect of a flight operated by British Plc or moncler uomo a British franchisee operating BA piumini moncler saldi flights in or into Europe.
Right to reimbursement part(s) of the journey already flown that no longer serve any purpose in relation to the passenger’s original travel plansIf a cancellation or delay of five hours or more disrupts a connecting journey for which you hold a through ticket (with a planned connection time of 24 hours or less) and you no longer wish to continue to your destination, the operating carrier will provide a return flight to the original point of moncler outlet online uomo departure at the earliest opportunity as well as refunding the parts of the journey not flown. If you choose not to continue with your journey and decide to return to your point of departure, the purchaser of your ticket is entitled to receive a reimbursement for the part(s) of the journey which were flown, providing that you can prove that the journey no longer serves any purpose in relation to your original travel plans. To obtain a reimbursement of a flown sector, the purchaser of the ticket must make the claim at the piumini moncler same time as claiming the refund of the unflown sectors.
Where a flight has been cancelled, or is subject to a long delay, passengers are entitled to refreshments and meals in a reasonable relation to their waiting time as well as moncler outlet serravalle means of contacting two people outside the airport. These provisions apply according to the duration of the www.moncleroutlet-i.org expected delay and the distance of the flight as follows:
Delay of two hours or more for flights of 1500 km or less
Delay of three hours or more for moncler outlet trebaseleghe all flights within the EU of more than 1500 km and all other flights between 1500km and outlet moncler 3500 km
Delay of four hours or more for all other flights.
In addition, the operating carrier will provide hotel accommodation if necessary and provide transport between the airport and place of accommodation. Passengers will be advised of the arrangements for obtaining refreshments, transport and hotel accommodation, by the carrier.
Compensation can be claimed where you are either:
1) Delayed at your final destination by more than three hours and that delay arises from causes within the carrier’s control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures).
2) Informed of a cancellation less than fourteen days before the planned departure date that arises from causes within the carrier’s control (rather than extraordinary circumstances which could not have been avoided by all reasonable measures), unless you are offered a re moncler bambino saldi route which allows departure and arrival at your final destination within the following times:
If you are informed of the cancellation between thirteen and seven days before the scheduled time of departure and are offered re routing, allowing you to depart no more than two hours before the scheduled time of departure and to reach https://www.moncleroutlet-i.org your final destination less than four hours after moncler saldi the scheduled time of arrival; or
If you are informed of the cancellation less than seven days before the scheduled time of departure and are offered re routing, allowing you to depart no more than one hour before the scheduled time piumini moncler uomo of departure moncler outlet online shop and to reach your final destination less than two hours after the scheduled time of arrival.
To moncler saldi outlet be eligible for any of the rights listed above, passengers must have a confirmed reservation on the flight (or have been transferred by us onto the flight from another flight on which they had a confirmed reservation) and be in possession of a paper ticket or e ticket itinerary receipt (or, for UK tour operator bookings, an ATOL receipt specifying the flight).
In addition, passengers’ rights in respect of a delay only arise if they have presented themselves for check in in good time. If you do have any complaints regarding your ability to exercise your rights, please contact our Customer Relations department. You will need to refer your complaint to them within 12 months. CEDR will be able to advise you if your complaint falls within the scope of what they can deal with.
Alternatively, you may use the European Commission online dispute resolution platform to submit your complaint.